Terms & Conditions
Please read these Terms & Conditions carefully before using this website or placing an order. By accessing or using the site, you agree to these terms.
About Us
Business name: Bekky May
Business correspondence address: hello@bekkymay.com
Email: hello@bekkymay.com
Please note: Visits to this address are by appointment only. Returns require prior email authorisation.
Use of the Website
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This website is for your personal, non-commercial use.
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You must not misuse the site (e.g., hacking, introducing malware, posting offensive material).
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All content (text, images, logos) is owned by us or our licensors and is protected by copyright and intellectual property laws.
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You may not copy, distribute, or use any content without permission.
Orders & Contract
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When you place an order, you’ll receive an email acknowledging it. This does not mean your order is accepted.
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Your order is accepted when we dispatch the goods.
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We reserve the right to refuse or cancel any order.
Pricing & Payment
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All prices are in GBP and include VAT (where applicable).
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We aim to ensure all product details and prices are accurate.
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Payment must be made in full at the time of order.
Delivery
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We aim to dispatch orders within [X] business days.
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Delivery times are estimates, not guarantees.
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If we cannot deliver within 30 days, we will contact you to arrange a refund or alternative.
Returns & Cancellations
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You have 14 days from receiving your order to cancel and a further 14 days to return the goods in their original condition.
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Before returning any goods, please email us at hello@bekkymay.com. We will confirm the returns address and instructions.
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You are responsible for return postage costs unless the goods are faulty.
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Refunds will be processed within 14 days of receiving the goods back.
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If your goods are faulty or incorrect, please contact us within 30 days for a replacement or full refund.
Liability
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We are not liable for any loss or damage arising from your use of the website or goods supplied, except where required by law.
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Nothing in these terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.
Changes to These Terms
We may update these Terms & Conditions from time to time. Please check this page for the latest version.
Governing Law
These terms are governed by the laws of England & Wales, and disputes will be subject to the exclusive jurisdiction of its courts.
Contact
If you have questions about these terms, email us at: hello@bekkymay.com